Lamicall Product Warranty Terms
All Lamicall products purchased from our online store are covered by the statutory warranty in accordance with applicable Greek and European legislation.
The warranty period is two (2) years from the date of purchase and covers any manufacturing defects or material failures that occur under normal use of the product.
To activate the warranty, presentation of the proof of purchase (retail receipt or invoice) is required.
The warranty does not cover:
- Damage caused by misuse, improper installation, or use other than that intended.
- Wear and tear resulting from normal use of the product.
- Damage caused by drops, impacts, accidents, moisture, or other external factors.
- Products that have been modified, disassembled, or repaired by unauthorized persons.
In case of an issue with a Lamicall product, please contact our customer support team, providing your order number and a description of the problem. Photos and/or videos may be requested for evaluation purposes.
After inspection and confirmation that the issue is covered by the warranty, the resolution will be carried out in accordance with applicable legislation and may include repair, replacement, or another appropriate solution.
This warranty does not limit any statutory rights of the consumer under applicable law.