Returns

At WHALE GREECE EE, our top priority is customer satisfaction and service.
We will gladly replace any product you wish to return, with no return cost!

The return must be made:

• Within 14 calendar days from the date of the corresponding receipt or invoice.
• Via Elta Courier, using code ………
• The second shipment is subject to a fee of €5.
• Products must be in their original condition with all accessories. They must not have been used. Protective films must not be removed if the product is a helmet.
• Returns not meeting all the above conditions will not be accepted.
• Products must be returned exclusively via Elta Courier. Inside the package, you must include the purchase receipt as well as a note stating the customer’s full name, the shipping address, and the product code (SKU) along with the size for which you wish to make the exchange.

Return address:
WHALE GREECE EE
Orgeos 46, Athens, Postal Code: 11854
Tel: 2110019756

The above terms apply only to shipments within Greece.